The aim of the New Zealand Certificate in Travel (Level 4) is to provide graduates with the skills and knowledge to work as junior consultants in travel related businesses providing quality customer service, product advice and sales in a travel industry context.
22 weeks full-time, part time study is available
This programme is eligible for the Zero Fees Scheme.
International Fees can be found here.
The qualification has the following four outcomes:
Outcome One - Customer Service
A minimum of 20 credits from the following:
9692 Present information orally to an audience
25193 Demonstrate knowledge of ground terminology and products used in the travel industry
28122 Demonstrate knowledge of relationship building, and selling tools, used in the travel industry
28123 Explain and evaluate travel products used in the travel industry
Outcome Two - Workplace Practices
A minimum of 10 credits from the following:
20490 Demonstrate knowledge of legislation relevant to the travel industry
11101 Collaborate within a team which has an objective
Outcome Three - Travel Regions and Geography
A minimum of 15 credits from the following:
18205 Demonstrate knowledge of and process reservations for cruises outside New Zealand
18206 Demonstrate knowledge of and process reservations for coach and overland tours operating outside New Zealand
18213 Demonstrate knowledge of the United Kingdom and Eire as a tourist destination
26463 Demonstrate knowledge of European countries as tourist destinations
Outcome Four - Travel Industry Operational Systems
18282 Advise customers of regulatory requirements for international air travel
25192 Demonstrate knowledge of airline terminology and products used in the travel industry
28129 Process travel arrangements using a computer reservation system
28128 Demonstrate knowledge of financial operations in the travel industry
25508 Demonstrate knowledge of world travel geography
Graduates of this programme will have the skills and knowledge to work as a junior consultant in a retail or wholesale travel business.
School Leavers
Mature ApplicantsApplicants over the age of 20 years at time of enrolment will be considered where they can demonstrate the ability to succeed in a programme. Examples of demonstration of ability to succeed are the provision of evidence of successful completion of a programme of study at Level 1 or above in a related discipline and/or employment in the related sector for one or more years. They may be admitted subject to programme regulations approved by the head of faculty in consultation with the programme manager as appropriate. Personal commitment and a belief in one’s own ability to succeed are important personal traits and will always be taken into consideration during the selection process.
English Language Requirements
Applicants, whose first language is not English, or who come from a country where the language of instruction in schools is not English, are required to provide evidence of having achieved one of the following
NCEA Level 3 with University Entrance, or
an International Baccalaureate Diploma or Cambridge A- level qualification for which the teaching and assessment was conducted in English; or
Cambridge Certificate in Teaching English to Speakers of Other Languages (CELTA),or Trinity College London Certificate in Teaching English to Speakers of Other Languages (CertTESOL);or
Successful completion of all primary education (being the equivalent of New Zealand primary school years 1 to 8) and at least three years of secondary education (being the equivalent of three years from New Zealand secondary school years 9 to 13) at schools in either New Zealand,,Australia,Canada, the Republic of Ireland, South Africa, the United Kingdom and the United States one of the countries listed in Rule 18.5 where the student was taught using English as the language of instruction; or
Successful completion of at least five years of secondary education (being the equivalent of New Zealand secondary school years 9 to 13) at schools in either New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom and the United States where the student was taught using English as the language of instruction; or
Successful completion of a Bachelor's Degree, Graduate Certificate, Graduate Diploma, Bachelor Honours degree, Postgraduate Certificate, Postgraduate Diploma, Masters' Degree or Doctoral Degree, the language of instruction of which must be in English and which must be from a tertiary education provider from New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom or the United States or
Successful completion of one of the following internationally recognised proficiency tests listed below to the level required of the programme of study and with all scores achieved in a single test during the two years preceding the proposed date of enrolment
IELTS test - General or Academic score of 5.5 with no band score lower than 5 TOEFL Paper based test (pBT) - Score of 530 (with an essay score of 4.5 TWE) TOEFL Internet based test (iBT) - Score of 46 (with a writing score of 14) Cambridge English Examination - B2 First or B2First for schools with a score of 162. No less than 154 in each skill. OET - Minimum of Grade C or 200 in all sub-tests NZCEL - a) Expiring Level b) Current: a) Level 3 (Academic) b) Level 3 (Applied) Pearson Test of English (Academic) - PTE (Academic) score of 42 with no band score lower than 36 Language Cert - B2 Communicator International ESOL Written (LRW) PASS with no less than 25/50 in each skill and Spoken (S) PASS Trinity ISE - ISE II with no less than pass in any band
* New versions of some NZCEL qualifications, and in some cases new qualifications, were published on 13 June 2017. These are intended to replace pre-existing versions and qualifications, which have been given expiring status until discontinued on 31 December 2019. (a) denotes expiring (b) denotes current
To satisfactorily complete New Zealand Certificate in Travel (Level 4) and be awarded this qualification the student must successfully achieve:-
Please note: students failing to engage in study as per programme requirements may forfeit zero fees entitlement.